HealthBouk Privacy Policy Statement
Your privacy and trust are important to us. This Privacy Statement explains how HealthBouk Inc. and its affiliated companies (“HealthBouk,” “we,” “us,” or “our”) collect, use, and share your personal information in connection with the HealthBouk website, mobile application, and related services that link to this Privacy Statement (together, our “Services”).
HealthBouk provides a secure platform for parents and legal guardians to store, manage, and share health information for their newborns and children, including vaccination records, growth milestones, medical visits, lab results, and other relevant data. This Privacy Statement covers the handling of personal information collected through those Services.
1. Scope of This Statement
This Privacy Statement does not apply to:
- Personal information stored in your account that you voluntarily choose to share with third parties (e.g., healthcare providers, schools, or other apps).
- Third-party services linked through HealthBouk that have their own privacy policies.
- Data collected outside the HealthBouk Services, including from unrelated websites, applications, or services.
In jurisdictions such as the EU/EEA under the GDPR, we may act as either a “controller” (when we determine how personal information is used) or a “processor” (when we process data strictly under the instructions of our customers, such as parents or guardians).
2. Who We Are & How to Contact Us
HealthBouk Inc. is a Delaware corporation with an office at:
441 Lexington Avenue, Ste. 1221 New York, NY 10017, United States
Email: info@healthbouk.com
Mail:
General Counsel, Privacy
HealthBouk Inc.
441 Lexington Avenue, Ste. 1221
New York, NY 10017, USA
If you are located in the EU/EEA, you may also contact our Data Protection Officer at the above address.
3. Information We Collect
The type of personal information we collect depends on how you use our Services. Categories include:
Parent/Guardian Information:
- Name, contact details (email, phone number, mailing address)
- Account credentials (username, password)
- Payment/billing details if using paid features
Child Health Record Information:
- Name, date of birth, sex, place of birth
- Vaccination history, growth milestones, medical visit summaries, lab results, and other health-related data entered by you or imported from third parties (with your consent)
Device & Technical Information:
- Device identifiers, IP address, browser type, operating system, app version, and settings
- Usage logs (features accessed, pages visited, interaction timestamps)
Location Data (Optional):
- Only when location-based features are enabled, e.g., finding nearby healthcare providers
Communications & Support:
- Any messages, feedback, or inquiries you send to us
We do not use child health data for marketing or advertising.
4. How We Collect Information
- You directly — when creating an account, adding a child profile, entering medical data, or contacting support.
- Automatically — via cookies, app analytics, and device settings when you use our Services.
- With your permission — from third parties such as healthcare providers, laboratories, or vaccination registries.
5. How We Use Information
- Provide, operate, and improve the HealthBouk Services
- Securely store and organize child health records
- Enable sharing with authorized recipients you select
- Communicate important updates, including security alerts
- Respond to your support requests
- Comply with legal obligations (e.g., data retention, regulatory reporting)
We do not sell your personal information.
6. How We Share Information
- With your consent — to healthcare providers, schools, or others you authorize
- With service providers — who help us operate and secure the Services (e.g., cloud hosting, secure data storage, analytics)
- For legal reasons — to comply with laws, court orders, or protect rights, property, and safety
7. Location of Information
Your data may be stored in the United States and other jurisdictions where we or our service providers operate. We ensure cross-border transfers comply with applicable privacy laws.
8. Security of Information
We use industry-standard security measures — including encryption, secure servers, and access controls — to protect personal information. However, no online service is completely secure, and you share information at your own risk.
9. Retention of Information
We retain personal information as long as necessary to provide the Services or comply with legal obligations. You may request deletion of your account and associated data (see Your Rights).
10. Children’s Privacy
While HealthBouk is designed to store children’s medical information, only parents or legal guardians may create and manage accounts. We do not knowingly collect contact information directly from children under 13.
11. Your Rights
Depending on your location (e.g., EU/EEA, California, New York), you may have rights to:
- Access, correct, or delete your personal information
- Restrict or object to certain processing
- Receive a copy of your data (data portability)
- Withdraw consent where processing is based on consent
To exercise these rights, contact info@healthbouk.com.
12. Cookies & Tracking
HealthBouk uses cookies and similar technologies for security, analytics, and improving user experience. You can control cookies through your browser or device settings.
13. Changes to This Privacy Statement
We may update this Privacy Statement from time to time. Updates will be posted in the app and on our website with the “Last Updated” date.
14. Contact Us
If you have questions about this Privacy Statement or our data practices, email info@healthbouk.com or write to our address above.